Shipping Policy

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may extend slightly.

Shipping options vary depending on your location and the items in your order.

Shipping Rates: Shipping rates are calculated based on the destination address. You can view the shipping cost during the checkout process before finalizing your purchase. Domestic Shipping (within New Zealand):

We offer domestic shipping services to addresses within [Country]. Most domestic orders are delivered within 3-7 business days after processing, depending on the selected shipping method.

International Shipping: We ship internationally to select countries. International shipping times may vary depending on customs processing and the destination country's postal service.

Customers are responsible for any customs duties or taxes imposed by their country.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery online.

Delivery Issues: In the rare event of a delivery issue or if your order arrives damaged, please contact our customer support team within 7 days of receiving your order. We will work with you to resolve the issue promptly.

Shipping Holidays: Please note that shipping carriers may observe holidays, which could affect the delivery of your order. We will do our best to notify customers of any potential delays due to holidays or unforeseen circumstances. Contact Information: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at earthscrystalsandgifts@gmail.com or 0272268850.